Care Days

For organisations that don’t require day to day support but do require a proportion of project work carried out over the course of the year. Facility Services provide a care days option allowing for the customer to purchase a number of days of our time, the more days that are purchased the lower the equivalent rate.

Key features in this option are:

Can be utilised as half days if required (4 hours)
Remote/phone and on-site support
Upgrades and maintenance
Project implementation resources
High level support for permanent IT staff
High level advice on specific IT requirements
Proactive advice on new technologies
Scheduled maintenance of your IT Systems
Guaranteed response times
Monthly statements including incidents and environment performance statistics