Fixed costs per device

Fixed-cost IT Support is like having your own dedicated IT Support department but for a fraction of the cost. For a fixed monthly fee Facility Services will take on the responsibility of your IT system and ensure the highest level of service is provided. Each Fixed Cost package is tailored to meet each individual Customers needs and can be altered throughout the life-spam of the contract, if those needs change.

The Fixed Cost solution is designed for:

  • Organisation with limited IT resources in-house who need to ensure that everything keeps running reliably with no surprises and few changes
  • For Organisations that want to take a firm grip of their IT budget and understand what their annual IT Support costs will be
  • Organisations that want to focus on their own business and not worry about their IT Infrastructure

Some key features:

  • 24/7 service available
  • Remote, phone and on-site support
  • Mobile device support (Blackberry’s, I Phones & Windows)
  • PC & MAC Support
  • Software security updates and service packs
  • Backup Checks, to make sure that your data is kept safe and secure at all times
  • Server Monitoring, so that we know straight away when a fault occurs on your server or Network
  • Proactive Maintenance, to make sure that things we can prevent going wrong, stay running

Please click here to see examples of our Support Packages.

For your free, no obligation personalised fixed cost support quotation please contact us or call us on 0845 077 2918.

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